Privacy Policy

Effective Date: November 19, 2024

Bharth Ek Khoj Spiritual Teach Pvt. Ltd. (“Bharth,” “us,” “we,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, AskMyGuru.live (the “Website”).  

Information We Collect

We may collect the following types of personal information:
• Email address
• Phone number
• Date of birth
• Payment information
• Location (IP address)
• Device information

Sensitive Personal Data:

Astrological details (birth date, time, and place)
• Health-related information (if shared voluntarily)

How We Use Your Information

We use your personal information for the following purposes:

Providing Services: To facilitate astrological consultations and other services offered on the Website.
Account Management: To create and manage your user account.
Communication: To send you notifications, updates, and promotional materials.
Payment Processing: To process payments for services rendered.
Security: To protect the security of the Website and your personal information.
Compliance: To comply with legal obligations and regulatory requirements.
Improvement: To analyze usage patterns and improve the Website’s functionality.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include:  
• Encryption of sensitive data  
• Secure data storage practices
• Regular security audits and vulnerability assessments
• Firewalls and intrusion detection systems
• Employee training on data security best practices

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.  

Sharing of Personal Information

We may share your personal information with third parties under the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, cloud service providers, and customer support providers.  
Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to court orders or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, we may transfer your information to the relevant third party.

Your Rights

You have certain rights regarding your personal information, including the right to:
• Access your personal information
• Correct inaccuracies in your personal information  
• Erase your personal information
• Restrict the processing of your personal information
• Object to the processing of your personal information  
• Data portability

To exercise these rights, please get in touch with us at legal@askmyguru.live

Children’s Privacy

Our Website is not intended for individuals under 18. We do not knowingly collect personal information from children.  

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes through the Website or by other means.

Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch with us at namaste@askmyguru.live